But this update contained a crucial error. In the same way that air traffic controllers sometimes make changes to flight schedules, “Facebook did an update of these routes,” Slim said. Sami Slim of data centre company Telehouse compared BGP to “the internet equivalent of air traffic control”. In an apologetic blog post, Santosh Janardhan, Facebook’s vice president of infrastructure, said that “configuration changes on the backbone routers that coordinate network traffic between our data centres caused issues that interrupted this communication”.Ĭyber experts think the problem boils down to something called BGP, or Border Gateway Patrol - the system the internet uses to pick the quickest route to move packets of information around. Apmore issues reported as users claim video calls were being cut off.PARIS: Hundreds of millions of people were unable to access Facebook, Instagram and WhatsApp for more than six hours on Monday, underscoring the world’s reliance on platforms owned by the Silicon Valley giant.īut what actually caused the outage? What does Facebook say happened?.DecemiPhone users reported issues with WhatsApp.OctoDownDetector records thousands of users again reporting issues with Facebook, Instagram and WhatsApp.The crash came after a 'bungled server update'. OctoFacebook's biggest-ever outage takes other apps, such as WhatsApp, offline for seven hours.MaFacebook, Instagram and WhatsApp reported issues.

A FB spokesperson said a “routine maintenance operation” accidentally triggered a bug.

JUsers reported issues on Facebook, Instagram and WhatsApp, with the latter experiencing difficulties with receiving messages.

The issue was put down to a server configuration change. March 2019 - Facebook, Instagram, and WhatsApp all went down in what was described at the times as 'its worst outage ever'.Here's when WhatsApp outages have been reported: They run on a shared infrastructure meaning other services run by Facebook will experience server issues, including the Oculus website and Facebook Workplace. Facebook and Instagram commonly experience small individual outages, but it's rare for the apps to all go down at once.

Is messenger and whatsapp down